Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
Handling Time:
We normally ship within 1-3 business days after receiving your instant payment.
Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
Delivery Time and Shipping Fee:
Due to COVID-19, logistics around the world are severely affected. The transportation company informed us that all packages will take longer than usual, at least one month. Therefore, we introduced a global free shipping policy. We sincerely hope that our respected customers can understand all this and wait for your package more patiently.
Delivery Company：
The delivery companies including:
- China Post
- Singapore Post
- USPS
- 4PX
We will prioritize the fastest way to ensure that the package arrives in your hands as soon as possible.
We are aiming to have your order dispatched from our facility within 1-3 business days. However, please bear with us in case we are spending extra time checking/perfecting your items, particularly during the peak season around the end of the year.
Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.
You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.
If you still have any questions, please contact us via support@kmminx.com. You can even contact us on Facebook or on Instagram.
